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GoodLaw Firm Survey Tests
Satisfaction Survey
Exit Survey
Client Satisfaction Survey
1) Upon arriving at our law firm, how satisfied were you with our greeting
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2) How satisfied were you with the amount of time spent in our waiting room?
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3) Please rate your comfort level during your appointment?
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4) How satisfied were you with the financial and legal options offered to you?
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5) How likely are you to refer your friends and family to our law firm?
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Comments:
Exit Interview Questions
1. What was your biggest fear prior to consulting with us?
2. What was your biggest fear after you chose the CP?
3. What worked well for you in the CP?
4. Did anything scare you during the process?
5. What difference did the process make in your children’s lives?
6. What did you like about the process?
7. What did you dislike about the process?
8. Did anything happen during your divorce process that made you feel great?
9. Did anything happen during your divorce process that made you feel awful?
10. Did you learn anything during the process?
11. Did anything surprise you during the process?
12. Do you have any critique or compliment to your lawyer? To your financial professional?
13. Do you have any critique or compliment to/of the process?
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